School of Administration & Management
Qualification / Course Information
Self-study within 2 weeks. Minimum focused learning time required: approximately 24 hours.
Certificate of Completion
Successful completion of this short course can be included to your portfolio of evidence for RPL consideration
Unassisted Online Learning
Decision-making is part of a manager’s daily work. While it is often considered a sub-function of planning, managers are in fact always making decisions. Discover the role and importance of decision-making and learn about the various decision-making tools and techniques available to managers. This Online Short Learning Programme is ideal for managers, prospective managers or team leads that wish to elevate their decision-making skills.
A desktop / laptop computer (this product is not mobile-friendly)
A reliable internet connection with continuous access and a minimum speed of 4MB (this product is not available offline)
There are no entry requirements for this Online Short Learning Programme.
However, it is recommended that the applicant has achieved English language competence at a level that is equivalent to Grade 12.
At the end of this Online Short Learning Programme, you should be able to:
Explain the role and importance of decision-making in the daily activities of a manager
Analyse the relationship between problem-defining and problem-solving
Outline the decision-making process
Discuss the three types of managerial decisions and decision-making conditions
Explain the role and advantages of group decisions
Detail four different formal decision-making techniques
Discuss four decision-making tools