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School of Administration & Management

Decision Making

Qualification / Course Information

Minimum Duration:

Self-study within 2 weeks. Minimum focused learning time required: approximately 24 hours.

Minimum Credits:

Certificate of Completion

NQF Level:

Successful completion of this short course can be included to your portfolio of evidence for RPL consideration


Unassisted Online Learning



View Fees Here




Decision-making is part of a manager’s daily work. While it is often considered a sub-function of planning, managers are in fact always making decisions. Discover the role and importance of decision-making and learn about the various decision-making tools and techniques available to managers. This Online Short Learning Programme is ideal for managers, prospective managers or team leads that wish to elevate their decision-making skills.


  • Chrome browser

  • A desktop / laptop computer (this product is not mobile-friendly)

  • A reliable internet connection with continuous access and a minimum speed of 4MB (this product is not available offline)

Entry Requirements

There are no entry requirements for this Online Short Learning Programme.

However, it is recommended that the applicant has achieved English language competence at a level that is equivalent to Grade 12.


At the end of this Online Short Learning Programme, you should be able to:

  • Explain the role and importance of decision-making in the daily activities of a manager

  • Analyse the relationship between problem-defining and problem-solving

  • Outline the decision-making process

  • Discuss the three types of managerial decisions and decision-making conditions

  • Explain the role and advantages of group decisions

  • Detail four different formal decision-making techniques

  • Discuss four decision-making tools



Do you require more information? Leave your details below and a student advisor will be in touch. Thank you.