School of Administration & Management
Communication for Managers
Qualification / Course Information
Minimum Duration:
Self-study within 2 weeks. Minimum focused learning time required: approximately 24 hours.
Minimum Credits:
Certificate of Completion
NQF Level:
Successful completion of this short course can be included to your portfolio of evidence for RPL consideration
COURSE OVERVIEW
A critical aspect of management is effectively communicating with your followers and external stakeholders. Discover the role that communication plays, the potential barriers that lead to miscommunication and conflict, as well as how conflict is dealt with in organisations. This Online Short Learning Programme is ideal for managers, prospective managers or team leads that wish to elevate their communication skills.
SYSTEM REQUIREMENTS:
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Chrome browser
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A desktop / laptop computer (this product is not mobile-friendly)
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A reliable internet connection with continuous access and a minimum speed of 4MB (this product is not available offline)
Entry Requirements
There are no entry requirements for this Online Short Learning Programme.
However, it is recommended that the applicant has achieved English language competence at a level that is equivalent to Grade 12.
COURSE CURRICULUM
At the end of this Online Short Learning Programme, you should be able to:
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Outline the communication process and identify barriers to effective communication
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Distinguish between formal and informal organisational communication
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Briefly explain how negotiation works in business contexts
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Define conflict, and explain how managers deal with conflict in organisations
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Discuss the impact of information technology (IT) on organisational communication