School of Administration & Management
Hospitality Management in South Africa
Qualification / Course Information
Self-study within 6 weeks. Minimum focused learning time required: approximately 72 hours.
Certificate of Completion
Successful completion of this short course can be included to your portfolio of evidence for RPL consideration
Unassisted Online Learning
The hospitality industry is wide-ranging and dynamic, and includes an extensive range of aspects, including accommodation, catering, transportation, leisure and entertainment and attractions. Over the years, the industry has expanded significantly, and has become a vital sector of the South African economy. This Online Short Learning Programme is an excellent first step in gaining insights into hospitality and tourism in South Africa and how to become a better manager in this industry. The Online Short Learning Programme is ideal for any individual aspiring to fulfil a management or supervisory role in the hospitality or tourism industries.
A desktop / laptop computer (this product is not mobile-friendly)
A reliable internet connection with continuous access and a minimum speed of 4MB (this product is not available offline)
There are no entry requirements for this Online Short Learning Programme.
However, it is recommended that the applicant has achieved English language competence at a level that is equivalent to Grade 12.
This Short Learning Programme consists of the following three units of learning:
Unit 1: Introducing the hospitality industry
Unit 2: Managing the hospitality industry
Unit 3: Hospitality management and the businessenvironment
At the end of this Short Learning Programme, you should be able to:
Outline the nature, history, basic componentsand importance of the hospitality industry in South Africa
Explain the role and function of hospitality in tourism
Explain the importance of hospitality to the South African economy
Distinguish between the different levels of management for hospitality
Outline the generic tasks of managers and the development of management theory
Identify the role and scope of management in different types of hospitality establishments
Distinguish between the different management disciplines
Describe the influence of the business environment on hospitality management practices
Explain the role of the CEO in an organisation